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Greed Index
Loot-box action

Loot-box enforcement

A regulator, court or class-action settlement over paid random items: loot boxes, gacha pulls, card packs.

Caution · Penalties and ties

A regulator or court has acted over the company's paid random items, a pattern worth knowing before you buy its games.

What it means

Paid random items are treated as gambling or as an unfair practice in some countries. This badge means the company has been fined, ordered to change, or has settled a case over the way it sold them: a gambling regulator's finding, a consumer authority's fine over hidden odds, or a class action over the value of what was inside.

How we apply it

We add it for a regulator's fine, order or formal finding, a court judgment, or a settlement over paid random items. Settlements count even without an admission of wrongdoing. Pulling a game from a country before any action, or changing the system voluntarily, goes on the track record as an event instead.

Companies in the guide with it

  • Blizzard Entertainment

    Belgian Gaming Commission, April 2018: found Overwatch's paid loot boxes were a game of chance in breach of Belgian gambling law.

    Developer and publisher · United States · 4 games in the guide
  • Electronic Arts

    Belgium's Gaming Commission found paid FIFA packs were gambling in 2018 and EA stopped selling FIFA Points there in 2019; a 2019 Dutch regulator order was revoked on appeal in 2022.

    Developer and publisher · United States · 5 games in the guide
  • Epic Games

    Zanca v. Epic Games (North Carolina), 2021: class-action settlement over paid random Loot Llamas and Rocket League Crates, settled without admitting wrongdoing.

    Developer and publisher · United States · 1 game in the guide
  • HoYoverse

    US FTC, January 2025: the proposed settlement order bars selling Genshin Impact loot boxes to under-16s without parental consent and requires odds and exchange-rate disclosure; the FTC alleged the multi-tier virtual currency obscured real costs.

    Developer and publisher · China · 2 games in the guide
  • Psyonix

    Zanca v. Epic Games, 2021: Rocket League's paid random Crates were covered by a US class-action settlement with parent Epic, settled without admitting wrongdoing.

    Developer · United States · 1 game in the guide
  • Valve

    Belgian Gaming Commission, April 2018: found paid Counter-Strike: Global Offensive loot boxes were in breach of Belgian gambling law.

    Developer and publisher · United States · 3 games in the guide

All companies

Related badges